Privacy

Effective date and scope

Effective date: September 19, 2026. This Privacy Policy explains how Pattern Horizon collects, uses, stores, shares, and protects Personal Data when you visit patterhorizon.com, create an account, use the Service, purchase a plan, connect a third-party provider, or contact Support.

“Personal Data” means information relating to an identified or reasonably identifiable person. This Policy applies to data processed by Pattern Horizon through the Website and related Service features.

Privacy

About Pattern Horizon

We are Pattern Horizon (“Pattern Horizon”, “we”, “us”, or “our”), the operator of a SaaS platform that provides structured market signals based on system-detected patterns. The Service is provided through patterhorizon.com (the “Website”).

Signals, analyses, data, and educational content on the Website are for informational and educational purposes. They are not investment, financial, trading, legal, or tax advice and do not guarantee any investment outcome.

Privacy

Who is responsible for your data

Pattern Horizon is responsible for the Personal Data it directly determines how and why to process through the Service. Questions, privacy requests, and complaints may be submitted through Support or to support@patterhorizon.com.

Third-party services such as PayPal, Telegram, Discord, and supported identity providers may separately determine how they process data in their own systems. Their processing is governed by their respective privacy policies and terms.

Data we process

Account and profile data

When you register or maintain an account, we may process your email address, account status, email-verification status, preferred language, display name, first and last name, avatar, and timezone. Some fields are optional.

If you register or sign in through a supported provider, we may receive a provider user ID and, depending on your choices and that provider’s response, an email address, verification indicator, username, display name, avatar, and limited profile metadata. We do not receive your third-party password.

Data we process

Authentication, device, and security data

To authenticate users and protect accounts, we process password hashes rather than plaintext passwords, session and verification token hashes, login and session times, IP addresses, user-agent information, device or browser indicators, failed login information, and security or audit events.

We use this information to maintain sessions, prevent unauthorized access, investigate abuse, enforce account rules, diagnose faults, and protect the integrity of the Service.

Data we process

Subscription and payment data

When you start or manage a paid plan, we process the selected plan, price, currency, billing interval, checkout status, subscription status, renewal dates, cancellation status, PayPal subscription or transaction identifiers, payment status, refund information, and related billing events.

Payments are processed by PayPal. Pattern Horizon does not store your complete payment-card or bank-account credentials. PayPal may process additional identity, payment-method, risk, and transaction information under its own policies.

Data we process

Service preferences and usage data

We process plan entitlements, selected symbols, symbol-change history, realtime connection information, delivery preferences, and interactions needed to provide account features. Where signal access or delivery is recorded, we may process timestamps, delivery channels, outcomes, IP addresses, and pseudonymous user-agent hashes.

This data helps us provide the correct entitlements, operate realtime streams, deliver optional notifications, enforce limits, troubleshoot delivery, and improve reliability. Pattern Horizon does not use your Personal Data to place trades or control a brokerage account.

Data we process

Connected services and Support

If you connect Telegram or Discord, we process the provider identity and integration status needed to synchronize access or provide channel links. Disconnecting an integration may stop future synchronization but may not immediately erase records that must be retained for security or audit purposes.

When you contact Support, we process the ticket category, title, message, replies, status, satisfaction rating, and any image, video, file, or link you choose to provide. Do not send private keys, seed phrases, brokerage passwords, payment-card numbers, or other secrets in a support request.

How data is used

Why we process Personal Data

We process Personal Data to create and secure accounts; provide signals, entitlements, realtime access, and optional delivery; administer subscriptions and refunds; communicate verification, security, billing, and service messages; answer Support requests; prevent fraud and abuse; maintain records; improve reliability; and comply with law.

Depending on your location and the activity, the legal basis may be performance of a contract, steps requested before entering a contract, compliance with legal obligations, our legitimate interests in operating and securing the Service, or consent where consent is required. You may withdraw consent for optional processing, but withdrawal does not affect processing already lawfully completed.

How data is used

Cookies and similar technology

The Service uses essential cookies and comparable browser mechanisms for login sessions, security, request protection, language, and core account functionality. Blocking essential cookies may prevent sign-in or other protected features from working.

Pattern Horizon does not currently describe advertising or cross-site behavioral tracking as part of the Service. If we introduce non-essential analytics or advertising technology, we will update this Policy and provide controls or consent where required.

Sharing

When data may be shared

We share Personal Data only as reasonably necessary with service providers that support hosting, databases, email, security, payments, authentication, delivery integrations, storage, and customer support; with PayPal and connected providers at your request; with professional advisers under confidentiality; or with authorities and other parties when required by law or necessary to protect rights, safety, and the Service.

We may disclose data in connection with a genuine financing, reorganization, acquisition, asset transfer, or similar transaction, subject to appropriate confidentiality and legal safeguards. We do not sell Personal Data for money or use it to operate a data-broker business.

Sharing

International processing

Pattern Horizon and its providers may process data in countries other than the country where you live. Privacy laws and government-access rules may differ between locations.

Where applicable law requires safeguards for an international transfer, we will use an available lawful mechanism and appropriate contractual, organizational, or technical protections. You may contact Support for more information about transfers relevant to your account.

Retention and security

How long data is retained

We retain Personal Data only for as long as reasonably necessary for the purpose for which it was collected, to maintain security and audit history, resolve disputes, administer subscriptions and refunds, enforce agreements, and meet tax, accounting, payment, or other legal obligations.

Retention depends on the data: active account and entitlement data is generally kept while the account is active; sessions and one-time tokens expire or are revoked; billing and transaction records may be kept for legally required recordkeeping periods; and Support or security records may be retained while a matter remains relevant. Data may remain in protected backups for a limited period before deletion or overwriting. We may retain de-identified information that no longer reasonably identifies you.

Retention and security

How data is protected

We use administrative, technical, and organizational measures designed to protect Personal Data, including access controls, password hashing, token hashing, session expiry, encrypted or protected provider payloads, audit logging, transport security, and restricted administrative access.

No internet service can guarantee absolute security. You should use a unique password, protect your email and connected accounts, sign out on shared devices, and notify Support promptly if you suspect unauthorized access.

Your rights

Your choices and privacy rights

Depending on applicable law, you may have rights to request access to Personal Data, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about processing. You may also have the right to complain to a competent data-protection or consumer authority.

Some profile and integration settings can be managed in your account. For other requests, open a Support request or email support@patterhorizon.com from the email associated with your account. We may verify your identity before acting. Rights may be subject to lawful exceptions, including security, fraud prevention, legal claims, billing records, and mandatory retention.

We do not use Personal Data to make solely automated decisions that produce legal or similarly significant effects about you. Automated market-pattern detection analyzes market information, not your personal circumstances.

Your rights

Account closure and deletion

To request account closure or deletion, contact Support. Canceling a subscription, disconnecting Telegram or Discord, or stopping use of the Website does not by itself delete every account record. We will delete or de-identify eligible data and retain only information that remains necessary for lawful purposes, security, dispute resolution, or required records.

Before closing an account, cancel any renewal and save information you need. Closing an account may end access to paid features, selected symbols, delivery settings, Support history, and other account functionality.

Additional information

Children

The Service is not directed to children and is intended for people who are at least 18 years old or the age of legal majority where they live. We do not knowingly offer paid subscriptions to children.

If you believe a child has provided Personal Data without appropriate authorization, contact Support so we can review and take appropriate action.

Additional information

Third-party websites and policies

The Website may link to third-party websites, payment pages, communities, or services. This Policy does not control data processing performed independently by those third parties. Review their privacy notices before providing information or connecting an account.

A link or integration does not mean that Pattern Horizon is responsible for the third party’s security, content, policies, or decisions.

Additional information

Changes to this Policy

We may update this Policy as the Service, providers, data practices, or legal requirements change. The latest version will show its effective date on this page. Where required, we will provide additional notice of material changes.

We encourage you to review this page periodically. If a change requires consent, we will request it through an appropriate mechanism rather than treating silence as consent.